Called to make appointment and was able to get my car in quickly and at a convenient time staff was very friendly and helpful offered coffee water while I waited they got my car in wright away no waiting around was getting a oil change and tire rotation done took about 1hr. Mechanic told me that a bolt was stripped on the skid plat that needs to be removed to get to oil filter not sure how that bolt got stripped he put it back in and told me to take it across the street to the Toyota dealership that they could fix it for me he also said he thought I had a antifreeze leak that he found some pink fluid on the skid plat that needed to be removed when charging oil thanks for the heads up keeping an eye on it but I think what he saw was the pink fluid from the car wash I went through before I took car in for service I hope only 30000 miles on car Mechanic did ask if car was under warranty and if it was I could take it across the street to the Toyota dealership to have it checked to see if it was leaking antifreeze