At Auto Safety Center, we value our reputation and encourage our clients to write Reviews! Please read here for comments made by actual West Bend and beyond customers about our auto mechanics and the auto repair services they have rendered for our clients! 

5

You guys always do a top notch job. I always recommend you to my friends.

5

When the local Subaru dealer gave me an estimate for recommended work (four new tires, a wheel alignment, and front/rear differential fluid replacement) on our vehicle with 35,000 miles, on the same day they had just completed its scheduled maintenance, I decided to get another opinion. They said the tires were wearing badly, and were surprised I had not noticed extra noise (I had not). The estimate had several inaccuracies which did not give me confidence. The car also needed an emissions test, but the dealer said I would need to go elsewhere for that. So I took it to the Auto Safety Center. I asked about the tires. The service advisor, Mike, looked at them, felt them, and measured the tread depth. He was diplomatic about it. He said he thought the dealer may have been a little over-concerned about the condition of my tires. He felt no significant wear, and he thought it could wait six months or so, but recommended replacing them before winter snow driving. He did agree with the differential service, because it helps avoid a very expensive repair by just replacing the fluid every 30,000 miles (not part of Subaru’s scheduled 30,000 or 35,000 mile maintenance program, I would note). For that item, Sommers Subaru wanted $778.05, plus “shop charges”, plus tax. At the Auto Safety Center, the final bill was $376.51 which included the hazardous waste disposal fee, shop supplies AND tax. It was the same as the estimate, to the penny. So without knowing what the dealer’s supplies would actually cost, I saved at least $444.33 just on the differential service. And this place is closer to home and more convenient, as well. And they provide a loaner car if you need it, plus they test for emissions if you need that. I feel like the Auto Safety Center just provided a higher level of service and trust than the dealership did, and it was a more pleasant experience.

5

Discovered the snack basket when I got my coffee. 🤓 Relaxed in the spacious waiting area & my oil change/safety check was done in no time.

5

The employees are helpful, realistic and have a great sense of humor!

5

Another excellent experience with Auto Safety Center. From start to finish. Great customer service. Their honesty and up front information always great. Thanks again all.

5

I had a pleasant experience getting my oil changed. They confirmed what was to be done and quickly finished it.

5

4

I like they have loner cars available. Experience was good. Wasn’t to happy having to buy a part I didn’t need. I had one ordered for myself at a huge difference in price. They said it was a special order part that can’t be returned. I changed that part out when I got home with the part I ordered and it worked just as well as the $700 part I am stuck with now. Other than that, Pete the service writer was good to work with. Kept me informed with the progress which took longer then the both of us would of liked. Clean place and people were very nice. I will use them again for sure.

4

Everyone was professional and courteous

5

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