I went in for an oil change and tire rotation and was greeted warmly by Dave. As I sat and waited, I witnessed Dave go above and beyond to help save customers money, inform people as much as possible and continue to have a warm and positive attitude regardless of any situation that was brought his way. Unfortunately my rim was scratched up from the services, but they immediately brought it to my attention and took care of fixing it right away. Most places I feel would not go out of their way to call out a mistake they made and then take care of it the way this business did. I truly appreciate the honesty, care and warmth of the customer experience that was delivered at this place. Would recommend!
Joelle, Thank you so much for the wonderful 5‑star review. We’re glad to hear Dave made such a positive impression and that you felt well‑taken‑care‑of during your visit. We also appreciate your understanding regarding the rim issue — owning the mistake and fixing it right away is important to us, and we’re happy we could make it right. Your kind words about our honesty and customer care mean a lot. Thank you for recommending us, and we hope to see you again.
- Auto Safety Center Cedarburg