I'm a big DIY type of person and I try to do all of my own repairs in my garage. However sometimes I just don't have the correct equipment or tools to get the job done. After reading the great reviews I decided to give Auto Safety Center a shot as it was our 1st time using them. The communication was superior to any other place we've ever been! The care and service we received was absolutely outstanding. I received multiple calls through the whole process letting me know the issues they found with our Explorer and they were up front with the price as well. I highly recommend this place over others in the West Bend area. I can tell you right now they fixed a mistake by one of the big dealerships in town and unfortunately we paid for it. I will never go back to that dealership again.