West Bend Auto Repair

Excellent response by Dan to inspection points listed in my Mustang's manual, including road evaluation of transmission shifting and alignment. Communication was much better and proactive than at dealer. This was my first service by your team. I will be back with other vehicles. Incidentally, your $175/hour tech rate is greater than $150/hour at Newman Chevy. I understand that your rate for lube and oil change is lower.

Great, friendly service and very timely attention to my issue.

They are thorough and do excellent work. I really like how they track work done and provide recommendations based on inspections. A little pricey, but they send regular coupon offers to offset the higher charges. Would do 5 stars, but for the second time they did not call when car was done and ready for pickup.

Awesome service and communication

Very courteous staff. Service was completed with helpful feedback. Will continue to recommend to others, and will be back for any other things that come up with our vehicles.

Wonderful service advisor and staff

The staff at the desk and in the garage were extremely helpful, professional and respectful. I would not hesitate to take my car there again, hopefully I won't need to!

I cannot thank your team enough for the amazing service and kindness! My car runs beautifully, and I received exemplary service. I also appreciate the courtesy pick-up from home to get my car. My whole experience was exceptional! Thank you!

Very impressed with everything about this place

My car was in the shop for five days. I’ve never had such excellent customer care from the front of house to the service bay. Vincent, Justin and the rest of the team are exceptional. I will be a customer for life.