West Bend Auto Repair

I recently had my oil changed at Auto Safety Center in West Bend. This was my first visit but based upon the level of service I received I will certainly be back. Staff did a full mechanical inspection in addition to the oil change and showed me some issues I will need to watch and address in the future.

I had a great experience. People were friendly and gave great advice. My only issue is when i was told the price for the repairs over the phone, it was not the total of the final bill. Thank you for the great customer service!

I’ve been getting our vehicles serviced at Auto Safety Center for many years. The quality of work and friendly customer service they provide continues to impress me every time I come in. I love all the extras they offer, from the many coupons to rides/loaners and towing. I highly recommend them.

Did work on time as promised. Free quotes on products and services. Friendly staff. Watch web site for coupons.

always lets me know what needs attention but they they are not pushy

From 1st call through pick up of vehicle after repair every member of your staff was friendly, courteous & professional. I was kept informed of progress from diagnosis to repair. This is the 1st time we used your service and we would be happy to recommend Auto Safety to our friends.

Excellent service. Wonderful, very knowledgeable staff. Very helpful.

After having major repair done at a competitor I was still having issues in which they said I would have to more repairs doubling my initial total. I decided to have a second opinion done and everything was explained thoroughly and my concerns were listened to intently. The issue was sporadic and it wasn't able to be duplicated. I opted to have my A/C recharged again and it turned out that the refrigerant wasn't filled to the correct level. It's been a few days since the service and the A/C is still working appropriately. Even though it wasn't confirmed that it was the issue, I didn't feel pressure and was presented with the information I needed to follow a good course of action. It was a risk that this wouldn't have worked, but I am OK with that given the pain I went through at the other shop. I will definitely be back especially since they were focused on fixing my issue instead of padding the invoice. Thank you!