West Bend Auto Repair

Very happy with the new south location in West Bend.

We used ASC to get new tires on our vehicle and we chose them because of the extras included with tire rotation and patching included for peace of mind. There was a slight mix up in quoting price as the original quoted tire wasn't available in our size and then we had to get a more expensive tire. Overall a good experience though and I appreciate their safety inspection they did to point out any other pending issues.

These guys got me in quickly and helped me budget my cars repairs without pushing me to spend more than I can afford. It's also the only mechanic shop I know of that let me go into the service bay and check out my car with the mechanic so I could see for myself everything they were recommending and why.

Professional and very sweet! They went out of their way to call out of state services for me to help me get an out of state inspection. Will definitely recommend.

Professional and very sweet! They went out of their way to call out of state services for me to help me get an out of state inspection. Will definitely recommend.

Setting up an appointment was quick and easy. Tech was able to diagnose the issue and give a realistic timeline for repairs. Repairs were made professionally and for less than the quoted cost. ASC communicated with me during the entire process from start to finish. Will definitely use ASC in the future.

Came in for a oil change and tire rotation. Used a coupon I had received in mail saved $30. Clerk behind counter was friendly and explained everything clearly. I understand he was on the job just 2 weeks. This location recently opened so not surprisingly some employees may be new. The tech that did the job apparently didn't come say I was due for a 60,000 mile check. Service counter clerk explained this when checking out. When it came time to settle up I used my bank card and it was declined. I tried again, declined a second time. So I tried a credit card. Also declined. No reason for this to happen. So I paid cash. I check with my bank and all was good it should have worked. Same with credit card company. There was no reason for it to be declined. I am only assuming it was a error on the new employees part. Over all a fair experience. Service was done in under 45 mins and was told it could take up to 1.5 hrs. 4 stars for the payment issue. Being a new location I would expect them to only improve. I would come back in the future for service.

We recently switched to Auto Safety Center for oil changes on both of our vehicles from another local service center. Auto Safety Center has fair upfront pricing, a reasonable turn-around time on work and friendly staff.