West Bend Auto Repair

Good communication and troubleshooting skills

AVOIDED A TOW OR EMERGENCY CALL FOR TIRE INCIDENT I experienced a sudden loss of tire pressure according to my dash display after pulling off the expressway. As usual, I pulled right into Auto Safety Center knowing they could take care of it. Luckily, and to my pleasant surprise they investigated right away and found the culprit. Knowing I was on the way to work, they were efficient and polite as always. No sales gimmicks or pressure sales, just an honest fix of a necessary plug. Back to work (only minutes late) without calling for a ride or any inconvenience! Have used Auto Safety several times through the years for more than just a 4” nail in my tire, and they are always very thorough and forthcoming about their work. Appreciate the ease of service and I can feel comfortable to trust their work each time. I have used both the South and the North locations over time. THANKS to AUTO SERVICE CENTER and to Michael, Allie and Vince (and all the techs)

Excellent staff at the West Bend location. I would recommend this location to anyone. Ally was very knowledgeable and a pleasure to meet. Staff also. Will definitely be back for future maintenance.

Clean lobby, restroom. Cheerful and informative staff. Reviewed car in shop t discuss results and future action. Price was reasonable too.

Excellent service, and welcoming environment!

A plus

Update 5/27: Auto Safety Center was better than their word. Their roadside pickup worked as intended and they promised to fix/fit the bill for this. 5 stars is absolutely deserved. Original: Took my car into this shop because they sent me a coupon in the mail and had a great reputation based on reviews. They also offered free loaner vehicles which was a plus. The interactions I had were very professional. My service was to be an oil change and to check a rumbling I had in one of my tires. Turns out there were some wheel bearings and lower control arms to replace which were urgent. These were fixed and I left the shop satisfied. Fast forward to one day later and I take a 25-minute drive. Things were going well until I went over a set of train tracks, which is an ordinary thing in driving. Turns out I then hear scraping in one of my rear tries. Would see later if shop would be helping to alleviate.

Excellent service! Very knowledgeable!

Very helpful. Very understanding and informative. Greeting me they were very outgoing Thanks for the nice service.