West Bend Auto Repair

Scheduled prepurchase inspection at the North location for a vehicle my daughter was considering from a local dealership in West Bend based solely on reviews as we live elsewhere. Our experience from booking the appt by phone to having a personal garage walk thru explanation of the vehicle by the mechanic while on the lift to the customer service receptionist's friendliness & down to earth helpfulness were exemplary! We plan to bring future vehicles here for prepurchase &/or presale inspections & servicing as well. Reasonable, upfront prices, no pushy upsales, honest feedback on triaging any vehicle concerns, highly personable & responsive staff, and very accommodating & efficient (even same day) servicing was offered. Only positives - Highly recommend! 😊

Promised to have it done the same day I took it on. Called me at 1:00PM to let me know it was done. Always pleasant and easy to talk to. I have never been disappointed with their work/honesty.

Had my car towed to the Center on a Saturday night. Drop box and form very easy to complete. Got a call from Kevin first thing Monday morning, who kept me informed and updated every step of the way. A thorough car inspection completed in hours with a reasonable quote and time frame offered over the phone and via text. Work done as promised within a day and a half!! Kevin was great to work with,, both friendly and professional. Highly recommend!!!

Fast service, extra effort to get me a loaner vehicle.

I had a tire issue and it was my first stop. They were busy and took my car. I was able to get shuttled to work and had my car by the end of the day when I needed it with the problem solved and peace of mind. Everyone was kind and very friendly. It is my GO TO stop and I appreciate all that they do.

Honest, friendly and knowledgeable at a reasonable price. They stand behind their work and take you into their garage to show you what is being done or what needs to be done to your vehicle. Best of the best!

You have done a great job on both vehicles. Never a problem to get in. 😀

I went in for a failing front wheel bearing and while there the technicians discovered worn front suspension parts (control arms and ball joints). While an unexpected expense, the repairs were completed upon my request quickly and with a loaner car provided. I'm very pleased with the outcome of the repairs. My car now rides firmer, straighter, and quieter. I was also able to use a coupon that took $113 off the $2100 cost.

Consistent quality of work, helpful and friendly atmosphere and quick service. Been coming here for many years and wouldn't go anywhere else, except maybe one of their other locations!

First time coming to Auto Safety after being recommended by a friend. Merni was an outstanding customer service person. She was very knowledgeable and helpful to me. I also had to come back the next day and she was again courteous. Your waiting area is clean and comfortable. When and if I have my car serviced again, you can bet I will return. I enjoy staying local. Thank you