West Bend Auto Repair

After a recent visit for service I expressed concerns about my bill. To be clear, there were no issues with the quality of service performed, but something seemed off on the total. Michael, the general manager, reviewed my concerns and confirmed that there was indeed an error. He used the mistake as a teachable moment for his crew. Then as a gesture of goodwill, Michael informed me that he would refund my credit card DOUBLE the error he found! As a retiree, living on a fixed income, this price adjustment was unexpected and greatly appreciated. The quality of service and management's integrity should make you consider this local business the next time you need your vehicle serviced.

Very professional. Trevor knows what he's doing! Will be back!!

done right, on time, very courteous

Excellent service

Customer.er service and care service were outstanding. Kevin communicated the progress on my vehicle and recommended service. The cost was reasonable.

Had good experience here with our primary car in the past, but when our second car developed a loud engine knock I took it to a different shop that had done work on it before. They said the car needed a new engine, at a cost of much more than the car was worth. After seeing how little auto salvage would pay for the car, I decided to bring it to Auto Safety for a second opinion. They had a different diagnosis and were able to fix the problem for a fraction of the cost of a new engine. Still not a cheap repair, but a lot better than buying a new car. I'll be taking both our cars to Auto Safety from now on.

Good fast trusted service. Follow up care is friendly and helpful. Of course the rep and tech offer additional services, but no pressure.

My car “broke down” on a Tuesday evening. I dropped it off that night and they knew what the problem was by mid morning the next day! They are fast, friendly, efficient, and knowledgeable. We will definitely be using them for all our car needs!

Very thorough, very honest, very helpful, great service. I have been recommending them to all my friends, which does not come easily.