They were very responsive and explained everything that was wrong. I brought it in for a power steering leak issue. I got it back the same day after the high pressure line was replaced. Currently it is sitting here at my house still leaking power steering fluid all over the place. The truck will have to go back in and I will have to take another day off of work to get it thoroughly fixed. Edited - Next day, I took my truck back in. Found out that the power steering pump main seal is shot as well. Not their fault, they quoted me to repair, and they also gave me a $30 gift certificate to use on next repair. I appreciate the fact that they were able to get me right back in this morning to follow up and see what else was wrong.
Thank you Jason, thank you for understanding we can't always be perfect. This was a great chance for you to see that we will always be there for you even when we aren't perfect.
- Auto Safety Center West Bend North